Privacy Policy

Privacy Policy

This Privacy Policy outlines how Bushwillow Travel & Tours (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of visitors (“users,” “you,” or “your”) of www.bushwillow.net (the “Website”). By using the Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with the Website:

• Personal Information: Name, email address, postal address, phone number, or other contact information when provided voluntarily through forms or user accounts.
• Usage Data: Information about how you use and navigate the Website, including IP address, browser type, pages visited, and referring pages.
• Cookies: The Website uses cookies and similar tracking technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use your personal information for the following purposes:

• Provide and improve our services and user experience.
• Communicate with you, respond to inquiries, and send updates.
• Analyse user behaviour and trends to enhance our content and functionality.
• Protect against unauthorised access, fraud, or illegal activities.
• Comply with legal obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent.
• The performance of a contract with you.
• Compliance with legal obligations.
• Our legitimate interests in maintaining and improving our services.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Who assist in operating our Website and services.
• Legal Requirements: When required by law or to protect our rights and safety.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal data.
• Rectification: You can request corrections to inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data under certain conditions.
• Restriction: You can request the restriction of processing of your personal data.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You can object to the processing of your data based on our legitimate interests.
• Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Data Transfers

If we transfer your data, we ensure it is protected through appropriate safeguards such as Standard Contractual Clauses.

Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or alteration.

Links to Other Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any websites you visit.

Children’s Privacy

The Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.

Data Breach Notification

In the event of a data breach, we will notify you and the relevant supervisory authorities as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the revised date will be noted at the top of the policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].